Talent Engagement Services

Talent Engagement Services by Shannon O'Toole

As an entrepreneur or leader, it’s no exaggeration to say that you wear many hats. You likely started your business because you enjoyed working with your clients and now you find yourself spending more time managing your operations and people. Both your clients and your employees depend on you and are crucial to the growth and success of your business – so how do you balance it all?

In order to ensure the future growth of your firm and the ongoing satisfaction of your clients, it’s essential that you invest an ample amount of time, resources and energy into engagement of your team. Organizations with strong employee engagement have higher employee retention, increased client satisfaction and overall more success.

My mission is to further your firm’s success and growth by engaging and developing your team. I work with leadership teams to meet key people-related objectives and ensure each person under your care is able to propel your firm’s purpose.  

Explore my Talent Engagement Services.

Engagement Services Offered


A business with clarity and a cohesive leadership team leads to higher levels of commitment, engagement, accountability and overall results. Ways I can help you:
  • Creating clarity and reinforcement of mission, vision and values
  • Connecting firm goals and individual goals to deepen engagement
  • Building a cohesive leadership team that your people want to follow


People can’t meet your expectations if you don’t tell them what you expect. Ensuring that leadership and individual team members are on the same page about expectations is essential to the success of your business. I can help you with:
  • Implementing Feedback & Development Programs – ensuring alignment of expectations in the areas of performance and development
  • Coaching on the Art of Giving and Receiving Feedback
  • Facilitating 360 Feedback – leaders are often in a feedback void, no one brave enough to give them genuine feedback to help continue to grow; this process makes giving that feedback safe and integrated


Retaining your top talent is imperative in this talent crunched environment. Ensuring that your employees know you want to invest in their development is the lynch pin to retaining them.
  • Assessing team members skills, behaviors and role alignment
  • Creating Individual Development Plans for technical and behavioral growth
  • Career Path Planning
  • Individual performance and behavioral coaching


Using the tools from Patrick Lencioni’s famed books The Five Dysfunctions of a Team and The Advantage (Shannon is a member of The Table Group’s CAPA Pro Alliance), we can help leaders minimize confusion, achieve high morale, high productivity and low turnover.
  • Building Cohesive, High Performing Teams
  • Creating, communicating and reinforcing organizational clarity
  • Facilitating better and more productive meetings


A well-constructed team consists of a balance of talents, personalities, backgrounds and experiences. A well-balanced team allows for more potential connections with clients and a well leveraged leader. Do you have a balanced team? Do your team members know and appreciate each other’s talents and how to best communicate with each other? This engagement helps answer those questions and includes:
  • Assessing teams’ strengths and communication styles
  • Facilitating team building session to increase appreciation and collaboration
  • Aligning role and responsibilities within the team
  • Coaching leaders to ensure working teams

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